When the TUD area experiences power outages within the district keep in mind that our tanks operate on electricity so residents may also experience water outages as well. We apologize for any inconvenience but rest assured the power company and water company will be doing the best they can to restore service as quickly as possible when this occurs.

During Freezing Temperatures: As soon as the temperatures drop, you should do these things:

• Keep cabinet doors open leading to exposed pipes (such as access doors for sinks), so that household air can warm them.
• If you have an attached garage, keep the doors shut. Occasionally, plumbing is routed through this unheated space, leaving it vulnerable to winter’s worst.
• Turn on a faucet farthest from the place where your water enters the house. A very slow drip will keep water molecules moving, reducing the chance that pipes will freeze. Place a bucket underneath the faucet so the water can be saved for other household uses.
• Keep your thermostat set above 65 degrees when leaving your house or business for several days.