Billing Information
You may pay your bill at the following locations:
CBBC Bank:
Throughout Blount County
You may also pay your bill by:
Walk-in and Drop Box: 7706 Chestnut Hill Rd
Pay by phone: 877-668-0419
WARNING
Tuckaleechee Utility District customers have recently raised questions and concerns regarding DOXO, an online payment service that helps consumers manage all their various utility accounts in one place for the purpose of streamlining bill payments. DOXO uses the utility’s name/logo without the utility’s permission. When using the DOXO website, it appears customers are paying the utility, when payment in fact goes to DOXO. DOXO then forwards the payment to the utility, which can be delayed – resulting in late payments to the customer’s account and a possible disconnection of service.
Tuckaleechee Utility District is not affiliated with DOXO and, having no connection with DOXO, cannot track or obtain any information about transactions made through DOXO. The only online payment option the Tuckaleechee Utility District endorses is the one available on the TUD website, www.tuckaleecheeutilitydistrict.org
Rate Information
Effective on Bills Due Starting July 15, 2023
First 1,500 gallons of water will be $24.15 + 9.75% tax
Every 1,000 gallons after that will be $9.09 + 9.75% tax
Every 100 gallons after that will be $0.92 + 9.75% tax
Minimum bill for 1,500 gallons of water
3/4 inch meter $ 24.15 + 9.75% tax
1 inch meter $ 43.81 + 9.75% tax
2 inch meter $ 60.20 + 9.75% tax
3 inch meter $147.74 + 9.75% tax
4 inch meter $165.03 + 9.75% tax
6 inch meter $371.61 + 9.75% tax
Service Charges $50.00
3/4” Tap Fees $1,500.00
1” Tap Fees $2,000.00
All taps above 1 inch Board approval needed
Line extension and Construction Fees may also apply and will vary in some areas.
If bore under road is required for tap placement the minimum fee is $500.00. Anything over starts at $80.00 an hour.
Re-connection Fee: $50.00
After Hours Re-connection Fee: $50.00 additional charge from 4:00 p.m. - 8:30 p.m.
All fees must be paid in advance before reconnection will be scheduled.